Terms of Service

By accessing and using this website, you agree to be bound by the following Terms of Service. These terms apply to all visitors, customers, and users of Twenty Six Cats Lab. Please read them carefully before placing an order. If you do not agree to these terms, you may not access or use the website.

1. General Use

By placing an order through this website, you confirm that:

  • You are at least 18 years old (or using the site with parental permission).
  • All information provided during checkout is accurate and complete.
  • You agree to pay all charges incurred by you or your payment method.

We reserve the right to refuse service, cancel orders, or limit quantities at our sole discretion.

2. Intellectual Property

All content on this website—including images, designs, graphics, text, logos, and layouts—is the intellectual property of Twenty Six Cats Lab and may not be reproduced, copied, or used without written permission.

3. Pricing & Payment

All prices are listed in USD unless otherwise noted. We accept major credit cards, PayPal, and other secure payment methods offered at checkout.

Once payment is processed, your order will move into fulfillment. Orders cannot be changed or canceled once production begins.

4. Shipping & Fulfillment

We work with global fulfillment centers to ship your products as efficiently as possible. Please review our Shipping Policy for full delivery details, timelines, and tracking information.

5. Returns & Refunds

All items are made to order. We do not accept returns unless the item is defective, damaged, or incorrect. For more information, please refer to our Returns & Refunds Policy.

6. Taxes & Duties

Taxes may be applied at checkout based on your location. International customers may be responsible for local customs duties or VAT.

7. Promotions & Discount Codes

Promotional codes and discounts cannot be combined unless stated otherwise. Offers are valid for a limited time only and cannot be applied to past orders or gift cards.

8. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on this page. Your continued use of the site constitutes your acceptance of those changes.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages that may result from your use of this site or purchase of products, including delays, misdeliveries, or system outages.

10. Governing Law

These terms are governed by and interpreted under the laws of the country in which our business is registered, without regard to conflict of law principles.